Hey folks, It feels like every week brings a new AI feature, a new demo or an executive question that starts with “So what are we doing about AI?” Which is fair. But then we see teams race to add AI and the foundation starts to slip. What you learned this morning might be outdated by lunch, and trying to keep up with it all can feel like motion without progress. That’s why we keep coming back to a grounding question: how will you know your AI work is actually creating customer value? We’ve...