Hey folks, Last Thursday I (Josh) had the pleasure of running the Q&A while my colleague Jeff Gothelf hosted our friend Ben Yoskovitz for a Sense & Respond Learning webinar. The topic was metrics, which I know does not sound thrilling, but stay with me. I came away with more questions than I walked in with, and honestly that is how I know a session was a good one. Here is what I am still chewing on. Sitting in the Q&A seat My job on this webinar was to watch the questions roll in and decide...